Preguntas Frecuentes – en | Grupo Marthe
FAQ

RENT A CAR: QUESTIONS AND ANSWERS

Being over 21 years old and having a valid driver’s license for more than 2 years.

Driver’s license and identification.

Up to 2 additional drivers can be added.

Yes, up to two additional drivers.

You should bring your own as we do not provide them.

Only some, ask us if you need one.

Call roadside assistance, you will find the phone number in the glove compartment.

Contact one of our offices, call 93 719 27 27.

You can travel with our vehicles throughout Europe.

At any of our 4 offices, in Mataró, Malgrat de Mar, Badalona or Granollers.

There is a margin of approximately 1 hour, after which an additional day would be charged.

If it is for fewer days, the days not enjoyed will be refunded.

Yes, if the rental is for one day, the deposit will be 200€, and if it is for more than one day, the deposit is 400€.

The included mileage is 400 km per day. 500 km total on weekends, and monthly rentals include 6,500 km.

Our vans do not have roof racks or security locks.

Range A 3m3 = 600 Kg

Vehicle dimensions: 1.86 x 4.40 x 1.70 meters

Box dimensions: 1.30 x 1.96 x 1.40 meters

Range B 6m3 = 1000 Kg

Vehicle dimensions: 1.95 x 5.20 x 1.90

Box: 1.38 x 2.55 x 1.60

Range B2 4m3 = 950 Kg

Vehicle dimensions: 1.98 x 5.15 x 1.90

Box: 1.30 x 1.70 x 1.60

Range C 12m3 = 1400 Kg

Vehicle dimensions: 2.60 x 5.99 x 2.01

Box: 1.90 x 3.50 x 1.75

Range C2 15m3 = 1000 Kg

Vehicle dimensions: 2.77 x 7.02 x 2.00

Box: 1.90 x 4.50 x 1.75

Range D 18m3 = 800 Kg

Vehicle dimensions: 3.20 x 6.75 x 2.19

Box: 2.10 x 4.20 x 2.10

Range D2 18m3 = 700 Kg

Vehicle dimensions: 3.20 x 6.71 x 2.20 meters

Box: 2.10 x 4.20 x 2.10 meters

Comprehensive insurance with excess. The amount of the excess will vary according to the range: Range B and C cars €300, the rest of the ranges €600, VAT included.

Now you have the option to reduce it to €150, ask to us, the deposit for vans would be reduced to €300 and for cars to €200.

The insurance does not cover damages or losses to transported goods. It also does not cover: upholstery, tires, glass, upper parts, and lower parts of the vehicle resulting from negligence in accessing roads that cause damage to the undercarriage or access to bridges or entrances that damage upper parts, in all other cases these parts will have coverage except for the amount of the excess indicated.

If you have any further questions about our vehicle workshop, please call us at 93 550 01 01.

AUTO WORKSHOP: QUESTIONS AND ANSWERS

No. Since 2010, EU Regulation 461/2010 establishes that if you have a new vehicle that is under legal warranty, regardless of the brand, you can carry out repairs and/or maintenance, both during and after the warranty period, at any mechanical workshop.

At least 3 months or 2,000 km driven, from the date of delivery of the vehicle.

Yes, from the 3rd day after the vehicle repair, it is €15 + VAT per day.

If you have any further questions about our vehicle workshop, please call us at 93 550 01 01.

ROADSIDE ASSISTANCE: QUESTIONS AND ANSWERS

All the doubts you may have about Roadside Assistance, such as where your vehicle is located right now or if you want a quote…

They will be resolved by calling 93 799 81 91, selecting option 1.

MATARÓ

BADALONA

GRANOLLERS

MALGRAT DE MAR

Preguntas Frecuentes – en | Grupo Marthe

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