Preguntas Frecuentes – en | Grupo Marthe


What is the minimum age to rent a vehicle at Grupo Marthe?

21 years old.

What are the requirements to rent a vehicle in Spain?

Being over 21 years old and having a valid driver’s license for more than 2 years.

What documents do I need to rent a vehicle at Grupo Marthe?

Driver’s license and identification.

Can only the reservation holder drive the vehicle?

Up to 2 additional drivers can be added.

Can I include additional drivers in the contract?

Yes, up to two additional drivers.

Can I ask for or rent a baby seat?

You should bring your own as we do not provide them.

Can I bring pets in the vehicles?

Yes, in a carrier.

Do Grupo Marthe’s vehicles have a GPS system?

Only some, ask us if you need one.

What should I do if the vehicle breaks down or I have an accident?

Call roadside assistance, you will find the phone number in the glove compartment.

What can I do if the vehicle has any problems?

Contact one of our offices, call 93 719 27 27.

What are my territorial limits?

You can travel with our vehicles throughout Europe.

Where can I return Grupo Marthe’s vehicle?

At any of our 4 offices, in Mataró, Malgrat de Mar, Badalona or Granollers.

What happens if I am late in returning the vehicle?

There is a margin of approximately 1 hour, after which an additional day would be charged.

What happens if I return the vehicle early?

If it is for fewer days, the days not enjoyed will be refunded.

Do I have to leave a deposit when renting from Grupo Marthe?

Yes, if the rental is for one day, the deposit will be 200€, and if it is for more than one day, the deposit is 400€.

How many kilometers are included in the rental of Grupo Marthe’s vehicles?

The included mileage is 400 km per day. 500 km total on weekends, and monthly rentals include 6,500 km.

What do Grupo Marthe’s vans not include?

Our vans do not have roof racks or security locks.

What can I load in each model of Grupo Marthe’s van or truck?

Range A 3m3 = 600 Kg

Vehicle dimensions: 1.86 x 4.40 x 1.70 meters

Box dimensions: 1.30 x 1.96 x 1.40 meters

Range B 6m3 = 1000 Kg

Vehicle dimensions: 1.95 x 5.20 x 1.90

Box: 1.38 x 2.55 x 1.60

Range B2 4m3 = 950 Kg

Vehicle dimensions: 1.98 x 5.15 x 1.90

Box: 1.30 x 1.70 x 1.60

Range C 12m3 = 1400 Kg

Vehicle dimensions: 2.60 x 5.99 x 2.01

Box: 1.90 x 3.50 x 1.75

Range C2 15m3 = 1000 Kg

Vehicle dimensions: 2.77 x 7.02 x 2.00

Box: 1.90 x 4.50 x 1.75

Range D 18m3 = 800 Kg

Vehicle dimensions: 3.20 x 6.75 x 2.19

Box: 2.10 x 4.20 x 2.10

Range D2 18m3 = 700 Kg

Vehicle dimensions: 3.20 x 6.71 x 2.20 meters

Box: 2.10 x 4.20 x 2.10 meters

What insurance does Grupo Marthe’s car rental offer?

Comprehensive insurance with excess. The amount of the excess will vary according to the range: Range B and C cars €300, the rest of the ranges €600, VAT included.

Now you have the option to reduce it to €150, ask to us, the deposit for vans would be reduced to €300 and for cars to €200.

What does the insurance not cover?

The insurance does not cover damages or losses to transported goods. It also does not cover: upholstery, tires, glass, upper parts, and lower parts of the vehicle resulting from negligence in accessing roads that cause damage to the undercarriage or access to bridges or entrances that damage upper parts, in all other cases these parts will have coverage except for the amount of the excess indicated.

If you have any questions to resolve regarding the car rental, call us at 93 719 27 27.


I have bought a new vehicle. Am I obliged to have the inspection done at an official dealership of the brand?

No. Since 2010, EU Regulation 461/2010 establishes that if you have a new vehicle that is under legal warranty, regardless of the brand, you can carry out repairs and/or maintenance, both during and after the warranty period, at any mechanical workshop.

Are all the parts replaced by Autotaller Marthe new?

Yes, they are.

What guarantee do car repairs have?

At least 3 months or 2,000 km driven, from the date of delivery of the vehicle.

Are there any vehicle storage expenses at Grupo Marthe?

Yes, from the 3rd day after the vehicle repair, it is €15 + VAT per day.

If you have any further questions about our vehicle workshop, please call us at 93 550 01 01.


All the doubts you may have about Roadside Assistance, such as where your vehicle is located right now or if you want a quote…

They will be resolved by calling 93 799 81 91, selecting option 1.





Preguntas Frecuentes – en | Grupo Marthe

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